Overview
A request type defines the nature of the demand that triggers a Work Order (WO).
You must define a request type before you can use it as a component when creating a new Work Order Type.
Create a Request Type
To create a request type, follow these steps:
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Navigate to Configuration > Core > Work Order Management > WO Types.
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Select Request type.
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Select New.
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Enter a Code and Description.
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Select Insert.