NextGen FSM

Configure Interventions and Outcomes

Automate and standardize field reporting to ensure your technicians capture consistent, high-quality data for every job. Bridge the gap between hands-on field work and organized back-office analysis.

Interventions

Intervention Groups are XML files that are used by FSM Mobile to create and manage the technical data sheets (Attachments, Installed Meter, etc). Each Intervention Group is associated with an activity.

See Configure intervention groups

Outcomes

Outcomes allow you to define the available causes for field technicians to debrief work orders (WOs).

See Configure outcome causes