NextGen FSM

Create a Scheduling Area

To organize resources and assignments within a territory more precisely, subdivide an operations center (OC) into specific zones.

Add a new scheduling area

To add a new scheduling area:

  1. Navigate to Configuration > Core > Resource Management > Scheduling Areas.

  2. Click New Scheduling Area.

  3. In the New scheduling area interface, enter:

    1. Operations Center: The OC for the scheduling area.

    2. Code: A unique code for the scheduling area.

    3. Description: A clear name or purpose for the area.

    4. Active: An indication whether the scheduling area is active.

  4. Click Insert.

Edit existing scheduling area

To search for and make changes to an existing scheduling area:

  1. Navigate to Configuration > Core > Resource Management > Scheduling Areas.

  2. In the Search Scheduling Areas tab, select the related OC.

  3. Click Edit Composition.

  4. In the Search field, enter search information.

  5. Click Search.

  6. In the Search results table, select municipalities.

  7. To move municipalities to the Associated microclusters list, click the Plus icon. This officially links those administrative zones to the scheduling area.