Add GPS coordinates to absences

To manage unavailabilities at specific locations, calculate the travel time needed to reach an absence and return to work activities.

Prerequisites

Before you can add coordinates and addresses, you must first have an absence reason in NextGen FSM. See Create and edit absence reasons.

Add an existing address to an absence

To indicate the location of an absence:

1. Navigate to Features > Core > Resources Work Calendar.

2. In the Main search filter, select the operations center (OC).

3. Right-click the absence.

4. Click Address.

5. Click either tab:

   • Address associated with the resource: A resource’s personal location.

   • Address associated with the organization: A resource’s OC location.

6. To pick an address, either:

   • Select the address from the list.

   • Click New Address to fill in details.

7. Click Save.

Add a new address to an absence

To record the location of an absence:

1. In the Addresses interface, click New Address.

2. In the Address form, enter:

   • Country

   • Municipality

3. Optional: To enter latitude and longitude, click Manual input coordinates.

   • Absences with coordinates provide a richer data set in the daily plan:

4. Click Save.

Daily plan visualization

Each scheduled time block for a resource on the daily plan contains the following information:

• Availability Bar: Hover above the gray segment to display a tooltip with the address and time interval.

• Planned Activities Bar: In the activity sequence a grey box shows travel time and distance from the previous work activity.

• Alerts: An exclamation mark appears if an activity or its transfer overlaps with the absence time / location constraint.