Clockings are specific periods of time when technicians can clock in or out, like shift start or shift end. These are the different types of clockings:
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Shift start
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Shift end
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Start unavailability
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End unavailability
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Lunch break start
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Lunch break end
Use clockings
Once you enter your clockings, you get once of these shift statuses:
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On shift
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Not on shift
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Unavailable
Note: The resources not subject to clocking will appear as always on shift.
Clocking constraints
Important: Mobile clocking functionality is not yet available on the app in MAUI technology (feature porting in progress).
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If the resource is in charge of the activities, they can’t log in unavailability or shift end.
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If the resource isn't on shift, debriefing and interventions can’t be performed.
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There cannot be 2 shifts with a start time on the same day.
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On mobile, when clocking is pending, or not yet synchronized with the server, no further clocking may be registered.
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On the server, when two clockings refer to the same previous clocking, the second clocking is marked as a duplicate.
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Configure the operation for closing the working day during the shift end and/or the unavailability start.
Synchronize with clocking
When you call the mobile clocking functionality, the system checks the time-lapse from the last synchronization of the corresponding model. If it exceeds a given set value (i.e., 1 hour), a synchronization is launched.
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On mobile, once clocking is saved, it automatically synchronizes.
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When manual/server clocking validation is required, clocking approval is mandatory.