Fixed teams look perfect on paper, but reality is messy and requires daily adjustments for sick leave, vacations, or temporary swaps. The Team Monitor provides a UI for dispatchers to manage daily rosters without altering the master data, allowing day-specific overwrites to calendar availability.
Follow the UI path
All instructions start on this system path:
Features > Core > Resource Management > Teams Monitor
Manage team calendars and compositions
To view and edit the composition of each team:
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In the Search Parameters, enter the Operations Center, Team Type, and Start Date, then click Search.
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To batch-create daily calendar availability based on master data, click Generate from Base.
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To copy a previous period's calendar, click Duplicate Period.
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To modify team composition for a single day (e.g., removing a sick employee):
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Right-click a specific day and select Edit composition for day xxxx.
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Right-click a specific resource and select Remove.
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To add a replacement, move an available resource from the Resources table on the right into the team cell on the left.
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Right-click a resource to Set Team Leader if needed.
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Click Save Configuration.