The Resource Forecast feature allows you to simulate available capacity by configuring various types of work shifts.
You can create forecasts based on either:
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Actual resources and calendars already defined in the system.
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Simulated resources and calendars for hypothetical scenarios.
In a massive simulation, a calendar shift model is helpful to speed up the configuration phase.
A significant advantage of using resource forecasts is their complete independence from actual resource and calendar data. This means any adjustments or edits made within the forecast simulation will not impact the live operational data in your system.
Before you start
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Configure at least one resource: Add and edit resources
Apply a calendar shift model
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In the FSM App, navigate to FEATURES → FORECASTING & CAPACITY PLANNING → RESOURCE FORECAST
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Use the filter panel to search for existing forecast records
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Clicking the option button related to the Resource Forecast, going on “Detail” option the configuration page will be showed as a calendar view.
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Clicking the option button of a single resource, the “Apply template” button allows to apply a template to a resource’s calendar, named forecast shift model.
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Field |
Description |
|---|---|
|
Start Date |
Start date of the period on which apply the template |
|
End Date |
End date of the period on which apply the template |
|
Forecast Shift Model |
Select the forecast shift model |
|
Update Mode |
The shift model can be applied in two modes:
|
|
Consider Holidays |
Flag to consider or not holidays in the calendar’s generation |