NextGen FSM

Schedulable bundles

A bundle is a group of related work orders that you can schedule together. This guide explains how to find and schedule these bundles in the Schedulable Bundles tab.

When a bundle is ready to schedule, all its operations are grouped. The individual operations themselves aren't listed in the Schedulable Activities tab.

Find and Schedule a Bundle

To search for a schedulable bundle and add it to your plan:

  1. Go to the Schedulable Bundles tab.

  2. Click the Search button to search by:

    • Bundle Header:

      • Operations Center

      • Bundle ID

      • Creation User

      • Creation Date

      • Bundle State

      • Work Order Code

      • Lock status.

    • Bundling Rules:

      • Bundling Rule

      • Execution Type:

        • Manual

        • Automatic

    • Bundle Criterion:

      • Technical Object Bundling Type:

        • Same Technical Object

        • Same Parent

        • Same Root

      • Technical Object

        • Note: This refers to Select customer/facility

      • Location Bundling Type:

        • Same Municipality

        • Same Street

        • Same Street Number

      • Municipality

      • Address

      • Street Number

      • Same Request Type

      • Request Type

      • Same Service Type

      • Service Type

      • Same Facility Type

      • Facility Type

      • Same Operation Type

      • Operation Type

      • Same Team Cardinality

      • Team Cardinality

      • Appointment Bundling Type:

        • Same Day

        • Same Slot

      • Appointment Start Date

      • Appointment End Date

  3. To assign the bundle to a scheduling resource, drag and drop the bundle into the daily plan.

Understanding the Search Results

The search results show a list of schedulable bundles. Each row provides key information:

  • ID

  • Operations Center

  • Duration

  • Work Execution Interval

  • Remaining Time (the time left before the bundle expires)

  • Appointment Slot

  • Preferred Resources

  • Mandatory Resources

  • Creation Date

  • Operation Number

  • Locked (indicates whether you can cancel the bundle)

See more information

  1. Click the Three dots menu next to any row.

  2. Select Bundle Detail.

Note: To customize the information in the list, click the button in the left corner next to Bundle List.