Create work center types

Audience: Dispatchers and administrators

Categorize various operational hubs, such as internal maintenance shops or external contractor bases, into a structured registry. Work center types define organizational units or physical locations that manage and execute field activities. They also help define work order (WO) operation types.

Follow the UI path

All following instructions start from this system path:

1. Navigate to Configuration > Core > Work Order Management > Work Order Operation Types.

2. Click the Work center types button.

Search for a work center type

To find a particular type of work center:

1. In the Search section, enter desired parameters.

2. Click Search.

Add work center types

To make a new type of work center:

1. On the Work center types page, click + New.

2. In the Work center type window, enter:

   • Code: The work center type’s unique internal ID.

   • Description: The work center type’s description.

   • Order: The order in which the system prioritizes the work center type.

   • Active: Whether the work center is active.

3. Click Insert.

Edit a work center type

To modify a type of work center:

1. In the Work center types table, click the work center type you want to edit.

2. In the Work center type window, edit information as needed.

3. Click Save.

What’s next

• To add an operation type, see Create operation types.

• To add a resource type, see Create resource types.

• To define a unique WO operation type with your components, see Create work order operation types.