NextGen FSM
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2026 Wave Two 2026 Wave Three 2026 Wave One

Configure Resource Capacity booking

Audience: Administrators

Configure a dynamic, capacity-based booking system for operation centers (OCs), like scheduling models and simulation grids.

Prerequisites

Before you can use the booking with scheduling system, the additional specific configurations to be performed for the advanced booking based on resource capacity are:

  1. Set permissions.

    • To activate the feature in the menu, use the permission: Capacity Booking Monitor: Edit

  2. Configure the scheduling process for an operation center.

  3. Create a booking with scheduling model.

  4. Associate the Daemons to Booking Algorithm on Operation Center

  5. Configure the basic entities of booking

  6. Configure the Capacity grid simulation

    1. See Configure Capacity grid simulation

  7. Activate simulation

Company and system parameters

Company parameters define the global behaviour of Resource Capacity Booking. Configuration path: Technical Settings > Company.

Property

Type

Description

company.fsm.agenda.schedulingcall.timeout

long

Timeout, in seconds, for Booking scheduling calls.

company.fsm.agenda.enableMixedTeams

boolean

Enables mixed-team handling for Booking operations.

company.fsm.agenda.enableMultiStage

boolean

Enables multistage process handling in Booking.

company.fsm.agenda.returnMoreSlotsPerDay

boolean

Enables returning more slots per day.

company.fsm.agenda.multiStructure

boolean

Enables Booking across multiple structures.