Dispatcher power search

Use natural language commands to search for schedulable activities in the daily plan.

Prerequisites

Before you start:

• Ask your system administrator if:

  • The configuration is in place.

  • The ai.assistant module is active.

• Enable your user type.

Activate module

Audience: Administrators

1. Navigate to Technical Settings > Company.

2. Set the property company.fsm.module.aiassistant=true to enable the module.

3. Click Preview and then click Apply.

Activate Dispatcher Power Search for a user type

Audience: Administrators

To make a specific user type active:

1. Navigate to Configuration > Core > User > User Types.

2. Select the three-dot settings menu for the desired user type and select Permissions.

3. Turn on Enabling the Dispatcher Power Search on Daily Plan

4. To apply changes, click Save.

Use power search on schedulable activities panel

To have the Schedulable activities list only show items that match your criteria:

1. Navigate to Features > Core > Daily and Multi-day Plan > Daily Plan.

2. Click the Schedulable Activities panel. 

3. In the Dispatcher Power Search input field, type your search criteria in natural language.

   • For example, Show all of the repair activities expiring today.

   • Dispatcher Power Search creates filters based on a list of supported entities. See the section below for more information.

4. To process the request click Search. 

After a search is complete, the panel displays the search results that match the request. The panel also displays the filters that are applied based on the natural language request.

Note: If needed, there is a feedback message with more information about the applied filters.

Narrow the search results with multiple requests

Dispatcher Power Search maintains short-term conversational context, and each new request refines and narrows down the results of the previous search. For example, Filter urgent activities followed by Only those in Milan applies both filters to the results.

To narrow the search results with multiple requests:

1. In the Dispatcher Power Search input field, type your initial search criteria.

   1. For example, Filter urgent activities.

2. Click Search.

3. After the search is complete, update the text in the input field to include new criteria.

   1. For example, Only those in Milan.

4. Click Search.

After the updated search is complete, the panel shows the updated results and the updated filter list based on the multiple requests.

Start a new search

To start a completely new search and clear the assistant's short-term memory of the Dynamic Power Search, click the Reset memory button.

Use supported entities and attributes for power search scope

Dispatcher Power Search uses the following entities to create search filters from natural language. Consider these entities when constructing your natural language search. request.

• Work orders (WOs)

• Technical object and location: 

  • Operation center

  • Addresses

  • Assets

  • Accounts

  • Asset types

  • Account types

• Typology and status: 

  • Request type

  • Service type

  • Activity status

  • Operation status