On NextGen FSM, assets can represent physical objects, people, and facilities in the world. You can create and configure assets that technicians can interact with, such as:
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Facility types, which can be a:
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Facility: What can be worked on.
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Consumer: Who uses a facility.
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Owner: Who is responsible for a facility.
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Family: What facilities are grouped together.
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Characteristics and characteristic classes, which describe asset traits.
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Asset groups, which bundle together assets, so they can be worked on as a whole.
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Linear assets that have definable start and end points.
Organize assets
To create a streamlined user experience, you can configure values in dropdown menus to precisely describe assets. You can also arrange assets according to hierarchies and create dependencies between components and larger systems to flag critical issues quickly. Form rules that automatically take action when a facility has a certain status.