While the capacity grid provides a high-level view of slot saturation, the Appointment List allows dispatchers and operations managers to drill down into the granular data behind those numbers.
Prerequisites
Before you start:
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How to send appointments requests
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See Booking Logic.
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Access appointment lists
To view past or future appointment lists:
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Navigate to the top level of the simulation results table.
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Click the Appointment list button to view all appointments based on these active filters:
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Operation center.
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Simulation.
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Zone.
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Start date.
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To shift the view to the previous or next week or month, use the navigation buttons.
View appointment list details
To see details about the appointment:
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Go to either:
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Table level.
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Day context menu
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Click the Appointment list button.
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In the panel, review the key appointment details:
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Associated capacity simulation grid.
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Reference zone.
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Scheduled date.
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Scheduled time.
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Order codes
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Client information.
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Supply addresses.
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Current appointment status.
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Forced Booking, if forced date is set during book appointment.
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Scheduling back-up, if back-up logic is used to book the appointment.
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For any specific appointment row, select:
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Appointment details (magnifier icon): Click to view comprehensive appointment data.
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Work order (book icon): Click to view the associated WO details.
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