Test/Simulate Request First and Further Dates

The booking logic identifies available appointment slots based on localized capacity and resource skills. It temporarily locks proposed slots into the Capacity Saturation Monitor to prevent double-booking during active sessions.

1. Navigate to Features > Booking > Simulation Requests.

2. In the left panel, click + Booking Request.

3. In the New appointment tab enter, 

   • Customer: The customer that requests the appointment.

   • Request date: When the simulation was requested. 

   • Send date: When the request should be sent.

   • Service expiry date: The maximum calendar boundaries within which the slots should be searched.

   • Performance type: The required Work Order Type.

   • Request code: A unique identifier for the simulation.

4. Click Enter to run the algorithm and extract the proposal array.

To understand the logic behind each request type, see:

• First Date Request

• Further Date Request

Next Step:

Test/Simulate Confirm an Appointment