NextGen FSM
2026 Wave Two 2026 Wave Three 2026 Wave One
2026 Wave Two 2026 Wave Three 2026 Wave One

Test/Simulate Cancel an Appointment

To free the capacity, update the technician's availability, release a confirmed slot and remove it from the schedule:

  1. Navigate to the booking management page or use the Cancel Date API.

  2. Select the existing appointment you wish to remove using the requestCode and appointmentId.

  3. Click Cancel Date.

To understand the logic behind the confirm date request, see: