Features > Core > Work order management > Search WO
Filters
Saved search
|
Field |
Type |
Description |
Options |
|
Select saved search |
Dropdown |
A saved search for a work order (WO) |
Varies |
WO
|
Field |
Type |
Description |
Options |
|
Operations center |
Dropdown |
Which operations center (OC) is associated with the WO |
Varies |
|
WO code |
Alphanumeric |
The code associated with the WO |
- |
|
External system WO code |
Alphanumeric |
The WO code shared with external users |
- |
|
Expected work start date |
Calendar select |
When work should start |
|
|
Expected work end date |
Calendar select |
When work should end |
|
|
WO scheduling type |
Dropdown |
The type of scheduling used for the WO |
Varies |
|
Urgency type |
Dropdown |
The level of urgency for the WO |
Varies |
WO type
|
Field |
Type |
Description |
Options |
|
Request type |
Dropdown |
The reason the WO was filed |
Varies |
|
Service type |
Dropdown |
The type of service the WO provides |
Varies |
|
Technical object type |
Dropdown |
The type of technical object the WO represents |
Varies |
|
Enter date |
Calendar select |
The date the WO was entered |
|
|
Entry time |
Calendar select |
The time the WO was entered |
|
Status
|
Field |
Type |
Description |
Options |
|
WO status |
Dropdown |
The current status of the WO and where it is in the workflow |
Varies |
|
Operations status |
Dropdown |
The current status of the operations in the WO. |
Varies |
|
SIU transmission status |
Dropdown |
The SIU transmission status |
Varies |
Technical object
|
Field |
Type |
Description |
Options |
|
Code |
Search |
The code for the technical object |
Find the technical object code through search parameters |
|
Registered name |
Alphanumeric |
The name registered for the technical object |
- |
|
Town |
Alphanumeric |
The town the WO is associated with |
- |
|
Customer partner |
Search |
The customer or partner associated with the technical object |
Find the customer partner for the technical object through search parameters |
|
Current user relationship |
Checkbox |
Indicates if the customer is currently a user |
|
Management
|
Field |
Type |
Description |
Options |
|
Authorizations under way |
Checkbox |
Indicates if authorization is pending for the WO |
|
|
WO release date |
Calendar select |
When the WO is released for technicians to work on it |
|
|
Row scheduling date |
Calendar select |
When the WO operation is scheduled |
|
|
Customer appointment date |
Calendar select |
When the customer has an appointment for the WO |
|
|
Accounting transmission date |
Calendar select |
When the work outcome is sent in and is ready to verify |
|
|
Date of administrative closure |
Calendar select |
When the WO is officially closed |
|
|
System |
Dropdown |
Which system started the WO |
Varies |
|
Origin |
Dropdown |
Where the WO comes from |
Varies |
|
User |
Two subfield dropdowns:
|
Describes the type of work they do and the identity of the user |
Varies |
|
User last change |
Two subfield dropdowns:
|
Describes the type of work they do and the identity of the user that took over the WO |
Varies |
|
Assignee / executor user |
Search |
The person in charge of the WO |
Varies |
|
Projects |
Enter or search |
The project associated with the WO |
Varies |
Outcome
|
Field |
Type |
Description |
Options |
|
Partial outcome |
Checkbox |
Indicates if a WO was only partially completed |
|
|
Outcome causes |
Dropdown |
Indicates what happened during a WO while onsite |
Varies. Here are examples
|
|
Encoded notes |
Dropdown |
Notes that are associated with the WO |
Varies |
|
Closed WO outcome date |
Calendar select |
When work finished on a WO one day |
|
|
Row outcome date |
Calendar select |
When an operation on a WO finished one day |
|
Notification
|
Field |
Type |
Description |
Options |
|
With linked notification |
Checkbox |
Whether there is a linked notification with the WO |
|
|
Type |
Dropdown |
The type of notification for the WO |
Varies |
|
Code |
Alphanumeric |
The internal code for the WO notification |
- |
|
External code |
Alphanumeric |
The external code for the WO notification |
- |
Enterprise
|
Field |
Type |
Description |
Options |
|
Available for outsourcing |
Checkbox |
Indicates if outsourcing is approved for the WO |
|
|
Enterprise |
Search |
Finds the enterprise associated with the WO |
Varies |
|
Contractor |
Search or enter |
Finds the contractor associated with the WO |
Varies |
|
Agreement |
Search or enter |
Finds the agreement associated with the WO |
Varies |
|
Purchase document |
Search |
Finds the purchase document associated with the WO |
Varies |
|
With operations assigned to enterprise |
Checkbox |
Indicates if the enterprise performs operations from the WO as well |
|
|
Enterprise CO |
Search or enter |
Finds the operations center (OC) associated with the WO |
Varies |
|
Validated |
Checkbox |
Indicates if the enterprise has validated the WO |
|
Activity address
|
Field |
Type |
Description |
Options |
|
Town |
Alphanumeric |
The town where the WO takes place |
- |
Multistage
|
Field |
Type |
Description |
Options |
|
Active multistage |
Checkbox |
Whether the WO currently requires multiple interventions |
|
|
Multistage groups |
Search or enter |
The groups performing the multistage intervention |
Varies |
Bundle
|
Field |
Type |
Description |
Options |
|
Operations that belong to a bundle |
Checkbox |
Whether the WO operations are part of a bundle |
|
|
Bundle id |
Alphanumeric |
The ID for the bundle associated with the WO |
- |
Free parameters
|
Field |
Type |
Description |
Options |
|
Free parameter |
Table |
Conditional clauses that define what types of WOs are filtered |
Select a clause from the table or add one |