NextGen FSM
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Reference: Search WO

Features > Core > Work order management > Search WO

Filters

Field

Type

Description

Options

Select saved search

Dropdown

A saved search for a work order (WO)

Varies

WO

Field

Type

Description

Options

Operations center

Dropdown

Which operations center (OC) is associated with the WO 

Varies

WO code

Alphanumeric

The code associated with the WO

-

External system WO code

Alphanumeric

The WO code shared with external users

-

Expected work start date

Calendar select

When work should start

  • From

  • To

Expected work end date

Calendar select

When work should end

  • From

  • To

WO scheduling type

Dropdown

The type of scheduling used for the WO

Varies

Urgency type

Dropdown

The level of urgency for the WO

Varies

WO type 

Field

Type

Description

Options

Request type

Dropdown

The reason the WO was filed

Varies

Service type

Dropdown

The type of service the WO provides

Varies

Technical object type

Dropdown

The type of technical object the WO represents

Varies

Enter date

Calendar select

The date the WO was entered

  • From

  • To

Entry time

Calendar select

The time the WO was entered

  • From

  • To

Status

Field

Type

Description

Options

WO status

Dropdown

The current status of the WO and where it is in the workflow

Varies

Operations status

Dropdown

The current status of the operations in the WO.

Varies

SIU transmission status

Dropdown

The SIU transmission status

Varies

Technical object

Field

Type

Description

Options

Code

Search

The code for the technical object

Find the technical object code through search parameters

Registered name

Alphanumeric

The name registered for the technical object

-

Town

Alphanumeric

The town the WO is associated with

-

Customer partner

Search

The customer or partner associated with the technical object

Find the customer partner for the technical object through search parameters

Current user relationship

Checkbox

Indicates if the customer is currently a user

  • Blank

  • Yes

  • No

Management

Field

Type

Description

Options

Authorizations under way

Checkbox

Indicates if authorization is pending for the WO

  • Blank

  • Yes

  • No

WO release date

Calendar select

When the WO is released for technicians to work on it

  • From

  • To

Row scheduling date

Calendar select

When the WO operation is scheduled

  • From

  • To

Customer appointment date

Calendar select

When the customer has an appointment for the WO

  • From

  • To

Accounting transmission date

Calendar select

When the work outcome is sent in and is ready to verify

  • From

  • To

Date of administrative closure

Calendar select

When the WO is officially closed

  • From

  • To

System

Dropdown

Which system started the WO

Varies

Origin

Dropdown

Where the WO comes from

Varies

User

Two subfield dropdowns:

  • Type

  • Name

Describes the type of work they do and the identity of the user

Varies

User last change

Two subfield dropdowns:

  • The type of worker or team

  • Worker or team name

Describes the type of work they do and the identity of the user that took over the WO

Varies

Assignee / executor user

Search

The person in charge of the WO

Varies

Projects

Enter or search

The project associated with the WO

Varies

Outcome

Field

Type

Description

Options

Partial outcome

Checkbox

Indicates if a WO was only partially completed

  • Blank

  • Yes

  • No

Outcome causes

Dropdown

Indicates what happened during a WO while onsite

Varies. Here are examples

  • Cancellation

  • Change job

  • Job cancelled

  • Not performed

  • Not performed due to customer

  • Performed

  • Ready for planning

  • To be completed

  • Work suspended

  • Suspensory outcome

  • On hold

Encoded notes

Dropdown

Notes that are associated with the WO

Varies

Closed WO outcome date

Calendar select

When work finished on a WO one day

  • From

  • To

Row outcome date

Calendar select

When an operation on a WO finished one day

  • From

  • To

Notification

Field

Type

Description

Options

With linked notification

Checkbox

Whether there is a linked notification with the WO

  • Blank

  • Yes

  • No

Type

Dropdown

The type of notification for the WO

Varies

Code

Alphanumeric

The internal code for the WO notification

-

External code

Alphanumeric

The external code for the WO notification

-

Enterprise

Field

Type

Description

Options

Available for outsourcing

Checkbox

Indicates if outsourcing is approved for the WO

  • Blank

  • Yes

  • No

Enterprise

Search

Finds the enterprise associated with the WO

Varies

Contractor

Search or enter

Finds the contractor associated with the WO

Varies

Agreement

Search or enter

Finds the agreement associated with the WO

Varies

Purchase document

Search

Finds the purchase document associated with the WO

Varies

With operations assigned to enterprise

Checkbox

Indicates if the enterprise performs operations from the WO as well

  • Blank

  • Yes

  • No

Enterprise CO

Search or enter

Finds the operations center (OC) associated with the WO

Varies

Validated

Checkbox

Indicates if the enterprise has validated the WO

  • Blank

  • Yes

  • No

Activity address

Field

Type

Description

Options

Town

Alphanumeric

The town where the WO takes place

-

Multistage

Field

Type

Description

Options

Active multistage

Checkbox

Whether the WO currently requires multiple interventions

  • Blank

  • Yes

  • No

Multistage groups

Search or enter

The groups performing the multistage intervention

Varies

Bundle

Field

Type

Description

Options

Operations that belong to a bundle

Checkbox

Whether the WO operations are part of a bundle

  • Blank

  • Yes

  • No

Bundle id

Alphanumeric

The ID for the bundle associated with the WO

-

Free parameters

Field

Type

Description

Options

Free parameter

Table 

Conditional clauses that define what types of WOs are filtered

Select a clause from the table or add one