NextGen FSM

Create a Request Type

Overview

A request type defines the nature of the demand that triggers a Work Order (WO).

You must define a request type before you can use it as a component when creating a new Work Order Type.

Create a Request Type

To create a request type, follow these steps:

  1. Navigate to Configuration > Core > Work Order Management > WO Types.

  2. Select Request type.

  3. Select New.

  4. Enter a Code and Description.

  5. Select Insert.

wo_type_request_type_new.png