Configure work order monitor cartography settings

Audience: Administrators and dispatchers

To efficiently dispatch and reduce technician travel time, you can visualize facility clusters. In the interface, you can also layer work orders (WOs), travel routes, location layouts, and zones.

The monitor supports these industry-standard geospatial services:

• WMS / ESRI map server: Renders geo-registered map image, like a digital image of a pipe network.

• WFS / ESRI feature server: Allows interaction with specific map elements, map editing, and augmented reality.

• For OpenLayers only:

  • XYZ:  Loads high-detail plant layouts from image directories.

  • Geometry: To manually group technical objects or define specific service zones, you can draw shapes.

Prerequisites

Before you start:

• To learn about cartographic layers, see Understand work order monitor.

• Have active work orders (WOs) and notifications in the system.

  • To make a WO, see Create work orders.

  • To make a notification, see Create a notification.

• If you plan to use commercial map backgrounds, obtain the necessary licenses.

Follow the UI path

All instructions follow this path:

Configuration > Core > Cartography > Geocoding > Normalization Settings

Configure cartographic settings

To configure the system for cartographic clients that support the daily plan, monitoring notifications, and monitoring WOs:

1. On the Normalization settings page, enter:

   • Country: The map’s country.

   • Normalization table: A table from the dropdown menu.

   • Active: Whether the configuration is active and searchable.

   • Default: Whether this is the default setting.

   • Query config: The cartographic query configuration.

     • Note: To get this configuration, navigate to Configuration > Core > Cartography > Gis > Layer > Query Layer.

   • Map config: A supported base map for the cartographic client.

     • See Understand work order monitor|Supported clients and backgrounds.

2. Click Insert.

What’s next

• To determine how maps display GIS services, see Configure the GIS layer.

• To use the map to track operations and get notifications, see Manage map notification and work order monitor.

• To understand how to use templates for fixed infrastructure versus flexible workforces, see Use plant and WFM templates.

• To understand visual cues on the map, see Understand map colors, shapes, and themes.