NextGen FSM
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Configure Area

An area is composed of two or more OCs and is used independently of their structures. Areas are primarily used for:

  • User profiling: They control objects and OCs that a specific user can see.

  • Reporting: They gather data across multiple operational units.

Prerequisites

Add a new Area

  1. Navigate to Configuration > Core > Organizational Structure > Area.

  2. Click the new button, fill mandatory fields and select Operations Center to include.

  3. Click Save.