NextGen FSM
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Configure Companies

A Company (often referred to as a Tenant) is a dedicated, isolated workspace or environment within the software application. When establishing the standard configuration, defining the company is a mandatory step that occurs simultaneously with the initialization of the database (DB).

By creating a "Company" in a multi-tenant software architecture, you are essentially setting up a distinct instance of the platform for a specific client, brand, or business unit. This architecture ensures:

  • Data Isolation: The company's database, configurations, and live operational data are kept entirely separate and secure from other companies on the same server or cluster.

  • Unique Identification: It operates under a unique ID and login structure (which is why the setup requires a specific package name and a dedicated name.surname administrator).

  • Customization: It allows the new workspace to feature its own project-specific menus, workflows, and hierarchies (such as Organizational Structures and Areas) without altering the main administrative baseline system.

Edit Company Information

To modify an existing company's configuration, follow these steps:

  1. Navigate to Technical Settings → Company.

  2. Click the Configuration tab.

  3. Edit the following fields as needed:

    • Id: A unique, non-repeatable identifier across all system contexts.

    • Login: The standard WFM login name for the company.

    • Package: The standard workforce management (WFM) parameters.

    • Description: The formal branding or internal description of the entity.

    • Name: The official name of the organization.

  4. Click Apply to save your changes.