Activate emergency response functionality

To automate urgent work order (WO) management, integrate real-time road data into schedules.

Activate emergency response

1. Navigate to FSM > Core > Technical Settings > Company.

2. Locate the parameter company.fsm.emergencyresponse.

3. Set the value based on your requirements:

   • Value true: Activates emergency response. 

     • The Emergency Response tab and the Emergency Response Activities bar appear in the daily plan. 

     • There is an automatic flag for new WOs that meet urgency criteria.

   • Value false: Deactivates emergency response (default). 

     • Emergency response UI elements remain hidden.

Identify emergency response activities

The system automatically flags operations and prevents modifications. Here is the process:

1. In the Urgency type, the urgency flag is set to Yes.

2. The emergency response is visible in the operation’s detail view.

Configure jobs with periodic schedules

To ensure emergency response works, define tasks and activate jobs.

Define tasks

1. Navigate to FSM > Core > Technical Settings > Company.

2. To assign tasks to the correct processing queue, configure these parameters:

   1. Emergency Response Scheduler: Checks calendar entries and identifies processes based on time intervals.

company.job.SCHEDULING-EmergencyResponseScheduler.mode=EVERY_TIME

company.job.SCHEDULING-EmergencyResponseScheduler.queueName=parking

company.job.SCHEDULING-EmergencyResponseScheduler.task=+/scheduling/bl/immediatescheduling/processing/task/BTImmediateSchedulingScheduler

company.job.SCHEDULING-EmergencyResponseScheduler.description=Schedule Emergency Response Processes based on Calendar

company.job.SCHEDULING-EmergencyResponseScheduler.user=[system]

2. Launch Emergency Response: Launches the scheduling processes.

company.job.SCHEDULING-LaunchEmergencyResponse.mode=EVERY_TIME

company.job.SCHEDULING-LaunchEmergencyResponse.queueName=parking

company.job.SCHEDULING-LaunchEmergencyResponse.task=+/scheduling/bl/immediatescheduling/processing/task/BTImmediateSchedulingLaunch

company.job.SCHEDULING-LaunchEmergencyResponse.description=Launch Emergency Response Processes

company.job.SCHEDULING-LaunchEmergencyResponse.user=[system]

Activate the jobs

1. In the main company.job parameter list, add both:

   1. SCHEDULING-EmergencyResponseScheduler 

   2. SCHEDULING-LaunchEmergencyResponse

2. To apply the configuration, click Save.