How to Configure Favorite Section Layout and Scrolling

Overview

As an administrator, you can control the layout and scrolling behavior of the Favorites section in the OverIT NextGen FSM Platform. By following these steps, you'll prevent clutter and create a more user-friendly experience for everyone, no matter how many favorites they have.

Note: This feature is available starting from Wave 2, 2025, as a beta release for field validation by customers who have requested it.

Before You Begin

You must have administrator access to the OverIT NextGen FSM Platform.
The Foldable Favorite option must be turned on for this feature to work.

Activate and Define the Favorite Section Layout

To configure the Favorites section's layout and scrolling behavior, follow these steps:

Navigate to the administrative settings panel within the FSM Platform and find the section for customizing interface properties.
Add or modify the following property to your configuration:
```
company.ui.barLayout=foldablefavorites
```
This property turns on the controlled layout functionality.
Set fixed height limits for the visible Favorites using these optional parameters:
- Set a maximum height: Use the company.ui.favorites.maxHeight property to define the maximum height. You can set this as a value in pixels or as a percentage of the total page height. For example:
  company.ui.favorites.maxHeight=20%
- Set a minimum height: Use the company.ui.favorites.minHeight property to define the minimum height. You can also set this in pixels or as a percentage of the total page height. For example:
  company.ui.favorites.minHeight=10%
Click Apply to save and activate your new settings. Confirm that the section now has the layout you configured and that a scroll bar appears only when needed.

Next Steps

By configuring these settings, you've improved interface organization and navigation within the platform. This helps you tailor the display to fit your team's specific workflow and promotes a cleaner, more usable experience for everyone.