This manual outlines the steps required to configure a new Company (Tenant) following the initial software installation. This process can be repeated whenever a new factory needs to be configured within the project cluster.
Target Audience: System Administrators, Technical Analysts.
Prerequisites
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The DevOps/IS group has completed the initial application release.
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You have the application link provided by the DevOps team.
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You have the designated numerical Company ID and Software Package Name (provided by the Project Team).
Step 1: Initial System Access
First, access the main baseline factory using the default system credentials.
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Open the application link in your browser to access the login mask.
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Enter the default system credentials:
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Username
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Password
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Company
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Click the login button.
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Enter and confirm a new password on the mandatory update screen
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Log into the application using your updated credentials.
If the Company field is hidden by the configuration file, you must override it manually. Append ?COMPANY=admin to your LoginServlet URL.
Example: https://<domain>/web.geocall.cloud/<context>/w/LoginServlet?COMPANY=admin
Step 2: Creating the New Company
Generate the dedicated workspace for the specific project.
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Navigate to Tools > System > Cluster Management > Tenant Manager using the left-hand Main Menu.
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Click the New Company button to open the configuration popup.
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Complete the Tenant section:
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ID: Enter the project's numerical identifier.
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Software Package: Select the main project package from the drop-down menu (typically the project name in lowercase, e.g.,
hellooverit). -
Login: Enter the package name exactly as it appears. Note: This exact value will be used as the "Company" field during future user logins.
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Description: (Optional) Re-enter the software package name.
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Check the Super flag in the User Type section.
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Complete the User section to create the new Company Administrator:
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Enter a nominal username, strictly formatted as
name.surname. Never use shared or generic usernames like "admin". -
Enter and confirm a secure password.
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Click Save and wait for the system to generate the new company within the Tenant Manager.
Step 3: Verification and Database Initialization
Log into the new environment to verify access and apply required database patches.
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Log out of the main admin factory.
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Return to the login screen and enter the credentials created in Phase 2:
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Username:
name.surname -
Password: [The password created in Step 5]
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Company: [The value entered in the Login field in Step 3]
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Complete the mandatory initial password reset for this new user.
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Note that the Main Menu will now display project-specific customizations rather than the minimal admin menu.
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Navigate to Tools > System > Advanced Management > DB Levels.
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Verify that all system scripts have been applied, and execute any missing DB scripts before proceeding with further custom configurations.