NextGen APIs - Domains and Subdomains

1

work-orders

Addresses the key concepts and business rules to manage all the maintenance work order life cycle: from creation to execution to completion.

2

assets

Classifies assets and utility accounts with features and relationships, configures monitor conditions, to facilitate their maintenance.

3

workforce

Organizes the workforce according to characteristics, skills, availabilities an so on, to support maintenance work order management.

4

documents

Document management system for documents, 3d models.

5

territory

Physical and logical subdivision of the territory, geolocation services, GIS.

6

communications

Tools and techniques to report events or communicate directly with the workforce in the field also with augmented collaborations.

7

configurations

Provides all the customization options for applications to adapt the system to user expectations such as localization, user management, third party integration and so on.

8

inventory

Manages materials used during maintenance interventions.

9

contractors

Manages outsourcing work to contractor companies, and verify their correct completion.

10

enablement

Provide a learning environment to train the workforce including virtual reality experiences.

11

scheduling

Techniques used to optimize and streamline activities described in work orders.

12

customer-engagement

Interactions with final customers from the first appointment to support after intervention.

13

planning

Evaluate and plan incoming workload based on real or simulated data, without involving actual scheduling.

14

optimizations

Suite of algorithms to optimize field technician dispatch, including route optimization and technician allocation.

15

tracking

Domain focused on collecting information, typically physical metrics, regarding the status of an entity (resources, assets, vehicles, etc.), where data is collected at regular intervals to establish a historical baseline for trend analysis and to ascertain the current status.

16

workflow

Manages the complete workflow lifecycle including work entities, checklists, templates, and workflow engine execution. Provides comprehensive workflow management capabilities for business process automation.

1

work-orders

2

bundler

3

multistages

4

jeopardy

5

projects

6

execution

Activity execution, outcome of activities, accounting, materials used, reading, seals and measures, FC debriefings

7

procedures

FSM Procedures and FC Digital Work Instructions

8

hands-free

Hands Free functionality (FSM)

9

permits

1

assets

Technical Objects, Asset Families

2

accounts

Collects subscriptions for services such as electricity, gas, water, or telecommunications, including their meters.

3

notifications

Notifications for fault management.

4

measuring-elements

Manages and tracks quantitative and qualitative measurements associated with technical objects (Accounts/Assets).

1

resources

2

teams

3

calendars

4

crew-shells

5

timesheets

6

skills

7

tools

8

vehicles

1

documents

Provides document management capabilities with hierarchical directory organization, enabling users to store, organize and share files based on configuration.

2

3d-models

3

mobile-forms

1

organizational-structures

Operations Centers and Groups

2

locations

3

gis

1

messages

Messages among users, push notifications, emails, etc.

2

augmented-collaboration

calls...

Augmented Collaboration

FC Inspections

1

system-settings

Settings for setup console, company, configurations x description, title, external integrations ex-Twilio.

2

properties

System, tenant, public

3

localization

Units of measurement, days of the week, currencies, etc

4

ai

5

gis

6

automations

RAG/RAE, queues

7

characteristics

Definition of the characteristics to be associated with assets and materials

8

identity

users, roles, policies, licenses, visibility cones

9

ui

User interface-related configurations, such as menu favorites, menu ordering, and more…

1

materials

2

warehouses

1

procurement

Contractors, estimates, purchase orders, financial management

2

contract-supervision

Includes work sites, inspections, acceptance of work process

1

trainings

i.e. virtual-training (FC) with scenes, environments, actions..

1

manual

2

automatic

3

scheduling

Common entities for manual and automatic subdomains.

1

customer-engagement

2

booking

1

workload-analysis

Manage activities and resources in a short-term analysis, setting distribution rules and moving execution dates.

2

forecast-capacity

Manage activities and resources in a coverage scenario and get coverage results.

1

vrp

Suite of algorithms to optimize field technician dispatch, including technician allocation and route optimization (Vehicle Routing Problem aka VRP).

2

capacity

To be confirmed

1

gps-tracking

Manages real-time and historical position tracking for resources.

1

workflow

Manages workflow flow instances and their execution. Handles workflow creation from templates, flow instance state management, position tracking, and step advancement through the workflow.

2

work-entities

Manages work entities, which are the core business objects in the workflow system. Handles work entity types, attributes, attachments, human tasks, documents, and integrations with external systems.

3

checklists

Manages checklists and their associated questions, properties, and dynamic data. Supports checklist creation, question management, dropdown data retrieval, and dynamic table operations.